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Help Resources for Bold BI

Introduction

Bold BI empowers businesses with seamless data visualization and embedded analytics, helping decision-makers turn data into actionable insights.

Bold BI provides a comprehensive set of resources to help you explore, learn, and integrate powerful business intelligence solutions into your workflow. Whether you need guidance on best practices, want to stay updated on product developments, or explore real-world use cases, this guide organizes all available resources in one place. Whether you are:

  • A business leader evaluating BI solutions,
  • A technical team looking to embed analytics into your applications,
  • A new user wanting to understand Bold BI’s capabilities, or
  • An existing user seeking help through FAQs, best practices, and sample dashboards,

this guide will connect you to the right resources.

Learning & Knowledge Resources

Knowledge Base

The Bold BI Knowledge Base provides detailed documentation on best practices, FAQs, and troubleshooting steps. This is the best place to start if you have questions about Bold BI.

Technical Blogs

Stay informed about latest product updates, capabilities, real-world use cases, and industry trends through expert-written blog posts.

Video Tutorials

Learn how to use Bold BI efficiently with step-by-step video tutorials covering dashboard creation, integration, and advanced analytics.

Embedded Analytics Buyer Guide

This comprehensive guide helps businesses evaluate embedded analytics solutions, ensuring informed purchasing decisions.

Samples

Sample Dashboards

Explore pre-built dashboard templates categorized by industry and department to see how businesses like yours use Bold BI for data-driven decision-making.

Embedding Showcase

Check out Bold BI’s embedding capabilities with live demos that show how analytics can be seamlessly integrated into your applications.

Product Information & Planning

Release History

Track the latest feature releases, performance improvements, and bug fixes for Bold BI.

Roadmap

Stay ahead with insights into upcoming Bold BI features and enhancements planned for the year.

Product Lifecycle

Understand the release schedule, service packs, and end-of-support timelines to plan software upgrades effectively.

Security & Compliance

Learn about Bold BI’s security policies, compliance standards, and data protection measures to ensure a secure analytics environment.

Community & Engagement

Customer Base

Browse the list of Bold BI customers across various industries leveraging our platform.

Feedback Portal

Have ideas or suggestions? Share your feedback to help shape the future of Bold BI.

Connect with Bold BI on Social Media

Follow us on social media platforms to get updates, insights, and interact with our community.

Bold BI on Review Sites

Read user reviews and ratings to understand how Bold BI is helping businesses succeed with data analytics.

Comparison with Platforms

Learn how Bold BI compares to other analytics platforms like Power BI, Tableau, and Looker.

Get Help from Bold BI Support

Create a Support Incident

If you are unable to find the information you need in the self-help resources mentioned above, our support team is here to assist you.

You can contact Bold BI Support by creating a support ticket. Our team will respond quickly and work towards a resolution.

Guidelines for Submitting a Support Incident

To ensure a faster and more efficient resolution, please provide:

  • A detailed explanation of your issue or requirement.
  • Relevant screenshots or videos to illustrate the problem.
  • If you are reporting a bug or defect, please include:
    • Step-by-step replication procedure to reproduce the issue.
    • Necessary log files to help our team diagnose the problem efficiently.
    Steps to Share Error Logs, Console Logs, and HAR Files

By providing clear and complete details, our support team can quickly analyze and resolve your issue improving your experience with Bold BI.