Concierge support

This section explains how to enable concierge support in Bold BI Cloud.

Concierge support is a feature that allows the support team to access the site and validate the reported issue. The admin can enable or disable concierge support whenever needed.
To enable concierge support click the Settings option and navigate to the Support Settings. Now, enable Allow concierge access.

Concierge support settings

Note: The Concierge support settings are only visible in cloud analytics server.

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